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CONSUMPTION AND SELF-SCHEMA CHANGES THROUGHOUT THE IDENTITY PROJECT LIFE CYCLE

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by

Robert E. Kleine, III
Freelance Scholar
Susan Schultz Kleine
Department of Marketing
Bowling Green State University
Bowling Green , OH 43403

AN INITIAL SKETCH OF THE IDENTITY PROJECT LIFE CYCLE

The Figure portrays the four basic stages of identity cycling: identity discovery, construction, maintenance, and disposition. Additionally, the model highlights the possibility that a social identity may enter a period of latency, during which identity activities are temporarily suspended and then resumed. The model captures the evolutionary aspect of social identity development in that a person may be continually refining, modifying, improving, expanding, and/or contracting the identity (Kegan 1982).


FIGURE

A diagrammatic representation of the proposed identity project life cycle

In this paper we emphasize three primary sub phases of the cycling process: rookie acquisition, disengagement, and latency renewal. The three identity schemas (role identity, identity, and identity ideal), plus identity importance, provide a conceptual framework useful for characterizing key phenomena of the identity project life cycle process.

The Rookie Start

The term ‘rookie' describes individuals who have little or no experience with the products or activities associated with a particular role (Pilivian, et al 1984). The rookie start resembles the conventional adoption process model (e.g., Robertson 1971), but complements that model in several ways. First, the unit of analysis is a social identity instead of a specific (isolated) product or behavior. Second, instead of the adoption process model's core psychological processes, a social identity model emphasizes both the inside-out (i.e., the three identity schemas) and outside-in (i.e., social structural) factors that influence identity change and subsequent product or behavior adoption. An identity derives from immersion in, or changes in, social structural factors, such as social connections. This distinguishes the rookie start from other approaches that place a theoretical premium on individual free-will, leaving under-examined the functions that social-structural factors may exert on identity acquisition or disposition. Third, identity development is not conceptualized as a linear process, but as an iterative evolutionary process.


Young girl enjoying a snowy day.  (c) Rob Kleine.  GentlEye ImageryPre-socialization. Identity pre-socialization results from the enculturation process experienced by members of a particular cultural group and may take place long before one becomes actively interested in, or capable of pursuing, an identity. Through enculturation, individuals learn the role schemas for the social roles common in a society and the stereotypical consumption patterns that facilitate and symbolize the social role (Solomon 1988). These role schemas define what comes to mind when one thinks of a particular role such as new parent, mountain climber, or cellist. Although the tacit knowledge captured by role-schemas is considered ‘common knowledge,' the exact contents of the role schema may vary according to such key social structural variables as age, gender, social class, geographic location, etc.


Each individual in a society has a repertoire of role schemas yielding familiarity with associated product clusters and consumer behaviors that far exceeds the number of roles they have personally experienced or observed. It is important to recognize that role schemas at this phase represent an outsider's understanding or stereotype of a role and ‘a type of person I am not.' Hence, this proposition:


P1: During the pre-socialization phase, a role-schema represents an outsider's understanding or stereotype of a role and "a type of person I am not".

(c) Rob Kleine. All Rights Reserved. www.GentlEye.comExploration. Role exploration occurs when a person evaluates a social role to answer the question, "is this a type of person I'd like to become?" Exploration ends when the person makes an implicit or explicit decision/commitment to pursue developing the identity. Role exploration may be initiated by: life status changes (Andreasen 1984); contact with a person having that role-identity; or in conjunction with a ‘partner in crime' ("Hey, neither of us have done this before, but it sounds interesting. Want to give it a try?). Additionally, the role schema may be evaluated as ‘something I always wanted to do,' as shown in retrospections obtained after identity acquisition (e.g., Celsi, et al. 1993). What remains unclear from retrospective reports is whether such explanations are veridical or reflect efforts to appear consistent or not whimsical. Further, the ‘I always wanted to do it' explanation lacks a mechanism for distinguishing the myriad ‘things I'd like to try' from ‘what I do try.' Following the blood donor example and basic tenets of symbolic interactionist theory (Solomon 1983), we suspect that most identity exploration stems from an outside-in influence. Contact with a person actively engaged in the role-identity in question is often a key predictor of exploration. Contact with this bridge person(s) is important for a number of reasons. The bridge person provides an identity-related social connection (Kleine, et al. 1993) that can provide an ‘insider's' perspective on the identity. At minimum, the bridge person can detail or illustrate the requisite possession and behavioral competencies characteristic of the identity. Yet, note how, in the Figure, identity exploration is placed at the threshold of society and the identity-supporting social connections. This reflects how a bridge person can provide the role-explorer a link to the subculture comprised of other people with that identity. The bridge person's most important service is to provide the role-explorer opportunities to experience, first-hand, consumption and other behaviors associated with the identity. Through this bridge person(s), one can be ‘sucked into' an identity by this external influence.

P2: Most freely chosen identity exploration results from an external influence, such as a bridge person who influences the development of the individual's role-schema.

The individual assesses role-fit during exploration. Role-fit is determined by evaluating how the role would complement or extend the other identities that comprise an individual's current and anticipated self-structure. Role-fit evaluation yields a perception whether the role is "for me" now, or in the future. We propose also that individuals employ the role schema to evaluate role-fit. If asked at this point to describe the products, services, and behaviors characteristic of those who pursue this role, individual's responses are guided by the role schema as the identity or identity-ideal schemas do not yet exist (Donnelly and Young 1988). The role schema provides the basis from which identity exploration, evaluation, and development begin. Hence:

P3: The role-schema guides individuals' early exploration of role-related activities.

First hand experience enacting a role affords a foundation on which to build an identity schema. If, after exploration, the individual decides ‘this isn't for me,' we propose that a schema containing summary information of the trial experience will remain with the individual. If experiences during exploration yield a perception of role-person fit, the individual will likely continue pursuing the role to the identity construction stage. The exploration to construction transition (see Figure) may be intentional or a non event. The person may simply keep pursuing role-related behaviors due to being pulled along by social influences (Piliavin, et al. 1984).

(c) Rob Kleine. All Rights Reserved. www.GentlEye.comIdentity Construction. During identity construction the individual accumulates more experiences with role-related products and behavioral patterns, in the context of a social network which provides the individual identity confirming or disconfirming feedback (e.g., Hoelter 1984, Kleine, et al. 1993). At this stage, the individual will likely be accumulating a set of possessions and skills deemed appropriate for pursuing role-related activities. As the individual lacks an identity schema, the role schema guides these early efforts (Donnelly and Young 1988). An interesting consequence is that use of the role schema, as it is an ‘outsiders perspective,' guides the individual to select products that fit the role schema but may be out of step with contemporary identity subculture practices. This yields symbolic self-completing consumption behavior that yields different effects on identity insiders and outsiders. To identity insiders, such behavior brands the individual as a rookie. To outsiders, because the consumption behavior converges with the role stereotype, the rookie may be perceived as an identity veteran. In contrast, because identity often evidence consumption patterns that differ from the role stereotype, the insider may be mis-perceived by outsiders as a rookie. Identity veterans may take advantage of this confusion to get identity rookies to perform ‘grunge work' associated with the activity (Donnelly and Young 1988).

P4: The role schema continues to guide identity performance, including possession use and display, that may be judged one way (e.g., as positive, appropriate) by other outsiders, but differently by insiders (e.g., ‘rookie' or ‘pretender') who already possess an identity schema.

Experiences with role-related behaviors and consumption are summarized into an identity schema. This identity schema reflects the individual's emerging sense of "how I enact this role," including what products to use, how to use those products, and from where and how to acquire those products. The individual also begins crafting a sense of "how I'd like to be as this type of person," the identity-ideal.

P5: During identity construction, the identity-schema becomes more elaborate including knowledge about what products/brands to use, how to use those products, and from where and how to acquire them.

This divergence of the identity and role schemas that takes place during identity construction implies these propositions:

P6: As identity construction commences, individuals will shift from evaluating possessions and behaviors in terms of role-appropriateness towards evaluating possessions and behaviors in terms of identity-appropriateness.

P7: During identity construction, the identity-ideal schema, including desired products/brands, begins to develop.

P8: During the construction phase, the identity and identity-ideal schemas will become more important guides as individuals evaluate the appropriateness of possessions and behaviors for their identity pursuit. The role schema will become less important.

(c) Rob Kleine. All Rights Reserved. www.GentlEye.comA critical juncture occurs when the individual makes the transition from perceiving the role as external to them self ( ‘a type of person I'm not') to internalizing the role (‘I am this kind of person'). Identity has emerged. Coincident with identity emergence may be changes in the global self structure. As the importance of the identity in acquisition rises, existing identities, and their associated consumption patterns, may be altered. For example, the ascendence of the ‘parent' identity (or any other resource demanding identity) into the self-concept causes individuals to re-evaluate and adjust pursuit of other identities in their self concept. Such adjustments imply important modifications in consumption patterns.

Maintenance. While identity construction is a period of change, maintenance is a period of refinement. Identity supporting social networks are well-established. The identity and identity-ideal schemas have achieved a state of relative maturity, reflecting the identity related possessions and skills accumulated by the individual. The identity is now integrated into the individual's self-concept. The individual is now an identity veteran.

The individual's identity and identity-ideal schemas guide the individual's actions in an iterative manner. The possession cluster will undergo refinement. Possessions may be replaced with products deemed appropriate according to the individual's identity and identity-ideal schemas. For example, a photographer with an identity-ideal schema that projects an increase in the number of frames he exposes may consider upgrading to more rugged ‘pro' gear, the same gear that previously was deemed inappropriate by the photographer as ‘unnecessary for a weekender.'

As the individual accumulates more experience at the identity, the identity schema will become more precisely defined; the individual will gain an increasingly refined understanding of ‘how I am as this type of person.' The person's perception of the identity-related product cluster becomes more refined, as well. For example, the photographer gains a more definite understanding of what types of equipment and accessories are best for him, based on his personal understanding of the identity, reflected in his identity-schema.

P9: During maintenance, the identity-schema becomes more elaborate and precisely defined, including understanding of the identity-related product cluster.

(c) Rob Kleine. All Rights Reserved. www.GentlEye.comSimilarly, individuals' identity-ideal will also become more developed, constrained perhaps by individuals' understandings of their own repertoire of skills and resources pertinent to the identity. The social-structural matrix in which the individual pursues the identity imposes constraints on the individual's identity ideal. Other identities in the individual's self-concept are another source of potential constraints.

Periodically, the individual in maintenance may be spurred to ‘do something different,' precipitating transition out of maintenance into identity-reconstruction. The instigating factor may be intra-identity or extra-identity. A photo seminar, is an example of an intra-identity factor that may induce the individual to radically modify his photographer identity-ideal. This modification in the identity-ideal may lead the individual to reconstruct the identity in light of this revised identity-ideal.

P10: An intra-identity factor, such as new information about performing the role, that leads to a significant change in the identity-ideal, will lead to identity reconstruction.

Identity reconstruction may involve expanding or replacing part of the existing possession cluster, as represented in the identity and identity-ideal schemas.

Extra-identity factors, such as those accompanying life status changes (e.g., retirement, divorce; Andreason 1984) may precipitate reconstruction of a specific piece of the self, as well. The personal resources previously allocated to the shifting or departing identity now can be reallocated to re-immerse one's self in the social structure, behaviors, and product cluster of an ‘old' identity.

P11: Extra-identity factors, such as those that occur during role transitions, may make room for new role identities to emerge or precipitate reconstruction of select social identities in the self-concept system.

These changes can be observed through changes in identity importance, as well as the identity and identity-ideal schemas and related consumption behaviors.

Maintenance-reconstruction cycles (see Figure) may repeat at varying intervals over an individual's life span. We propose that each cycle will induce changes in the identity and ideal schemas. These changes will be evidenced in their effects on the possessions and behaviors considered identity-appropriate.


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